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Secure Online betting on the widest range of sports and racing.
Licensed and Regulated - a name you can trust.
A full range of payment methods to suit you.
24 hour live costumer service.

Welcome to the Vegas-Sports Betting Casino Frequently Asked Questions section. Simply click on the question that relates to your needs.

Vegas-Sports Betting Casino Games

Which Vegas-Sports Betting Casino games can I play at Vegas-Sports Betting Casino?

How do I get started playing games at Vegas-Sports Betting Casino?

What are the technical requirements for playing at the Vegas-Sports Betting Casino?

How do I install the Vegas-Sports Betting Casino games software on my computer?

How long does it take to download the software from the Internet?

What should I do if I have any problems with the Vegas-Sports Betting Casino software?

How does the Vegas-Sports Betting Casino work?

Where do I find playing instructions for the Vegas-Sports Betting Casino games?


Security & Passwords

Are my transactions secure on Vegas-Sports Betting Casino?

Do I have a password?

Are the loginID and password case-sensitive?

What happens if I forget my password?


Registering for Membership

Is membership at Vegas-Sports Betting Casino free?

Is there a minimum age limit on membership of Vegas-Sports Betting Casino?

How do I become a member?

Will the information I provide remain confidential?

 

Playing for Free and Playing for Real

Can I play the Vegas-Sports Betting Casino games without staking any money (‘play for fun’)?

How do I play with real money at the Vegas-Sports Betting Casino (playing for real)?

Are there minimum and maximum stakes on the Vegas-Sports Betting Casino games?


Your Vegas-Sports Betting Casino account & Vegas-Sports Betting Casino chips

How do I open a Vegas-Sports Betting Casino account?

Where do I go to manage my account?

Which credit cards does Vegas-Sports Betting Casino accept?

Which currencies does Vegas-Sports Betting Casino accept?

How do I buy Vegas-Sports Betting Casino chips?

What is the minimum sum I can spend on Vegas-Sports Betting Casino chips?

Is there a limit on how much I can spend?

How do I use chips to play the games?
How do I know how much I have spent?
Can I leave chips in my account?

 

Cash-Ins/Cash-Outs

How do I cash-in my winnings?

What is the minimum sum I can cash-in?

What happens if I change my mind regarding a cash-in request?

Is there a limit on how much I can cash-in?

Vegas-Sports Betting Casino Games

Which Vegas-Sports Betting Casino games can I play on Vegas-Sports Betting Casino?
The Vegas-Sports Betting Casino features the world's favorite Vegas-Sports Betting Casino games: Blackjack, Roulette, Craps, Baccarat, Keno, Pai Gow Poker, 3-reel Slots, Video Poker Games, including Jacks or Better, Deuces Wild Poker, Joker Poker, Tens or Better Poker .

How do I gt started playing games at Vegas-Sports Betting Casino?
There are two ways to play games at Vegas-Sports Betting Casino:
1) Instant Play – an online suite of your favorite Vegas-Sports Betting Casino games without any download.
2) Downloadable Vegas-Sports Betting Casino – a downloadable Vegas-Sports Betting Casino, with stunning graphics and exciting sounds for a richer Vegas-Sports Betting Casino experience. The downloadable Vegas-Sports Betting Casino is recommended.

Once you have completed the form and registered your new account, Vegas-Sports Betting Casino supplies you with a user ID. You should write down your user ID and keep it in a safe place. You create your own password on the registration form for your account. The Gaming Factory recommends that you change your password regularly. You can change your password on the Cashier screen in the Vegas-Sports Betting Casino software

What are the technical requirements for playing at the Vegas-Sports Betting Casino?
These are the minimum requirements for the Vegas-Sports Betting Casino and/or for installing and running the Vegas-Sports Betting Casino software on your computer:
Operating System Windows 95, Windows 98, Windows NT, Windows 2000
(Please note: The Gaming Factory Vegas-Sports Betting Casinos are not currently compatible with Apple Macintosh computers) Browser type Microsoft Internet Explorer version 4.0 and above; Netscape 3.0 and above
Memory 64MB
e required 15 MB
Audio card preferable

How do I install the Vegas-Sports Betting Casino games software on my computer?
1) Download the Vegas-Sports Betting Casino software directly from Vegas-Sports Betting Casino
2) You will be prompted to save the file “Vegas-Sports Betting Casino.exe”
3) Depending on your individual computer, this may prompt your “Download Manager” and to follow on screen instructions from here,
4) All others - choose destination to save file. (TGF recommends saving to you “Desktop” for easy access.)
5) After file has been saved, locate and double click the icon called “Vegas-Sports Betting Casino” on your desktop and follow your on screen instructions.

If at any time you need assistance the Member Services Team is on hand to guide you through the installation process, email at support@vegas-sportsbetting.com


How long does it take to download the software from the Internet?
The entire download is dependent on the speed of your Internet connection.
For a 56K modem, the initial file download will take 5 to 10 minutes.

After launching the Vegas-Sports Betting Casino software and connecting to the Internet, you will be offered the option to download additional files and games of your choice.
Each individual game will take approximately 5 minutes to download.
The Vegas-Sports Betting Casino will take approximately 40 minutes to download entirely.

What should I do if I have any problems with the Vegas-Sports Betting Casino software?
First of all, check you are connected to the Internet. The games software only functions if you are online. Check the Help file for the relevant game in the Vegas-Sports Betting Casino software.

If you cannot solve the problem, please contact: support@vegas-sportsbetting.com.

Please note: If you are using a computer on a network protected by a security firewall, you might find that the Vegas-Sports Betting Casino software is unable to connect to Vegas-Sports Betting Casino.

How does the Vegas-Sports Betting Casino work?
All the Vegas-Sports Betting Casino games are based on software created by a highly reputable software specialist. The Vegas-Sports Betting Casino games are designed to extremely high standards and are easy and exciting to play.
The functioning of the games is based entirely upon chance, thus ensuring fair treatment to all players using the Vegas-Sports Betting Casino. At the heart of all the Vegas-Sports Betting Casino games is a random number generator. This generator, upon which the draw of numbers or cards is baimited supply of distinct random numbers.

Where do I find playing instructions for the Vegas-Sports Betting Casino games?
There are two ways to find game “HELP” instruction at the Vegas-Sports Betting Casino.
1) Access the “HELP” section for all game rules, strategies and payouts can be found in.
2) A complete set of instructions and explanations about the Vegas-Sports Betting Casino games is included in the games software. You will need to click on the “HELP” Button, located within each game, for full details. Please note: The “HELP” Button is directly relevant to the game you are playing at that time.

SECURITY AND PASSWORDS

Are my transactions secure on Vegas-Sports Betting Casino?
Vegas-Sports Betting Casino makes every effort to maintain the security of your information and transactions during transmission. We utilize 128-bit SSL (Secure Socket Layer) technology. Transactions are managed in partnership with respected and established organizations such as PayPal. Detailed verification procedures are undertaken on a constant basis to protect Vegas-Sports Betting Casino Members.

For your own security, you should keep your Vegas-Sports Betting Casino password secure and ensure that no unauthorized persons are using your computer.

Vegas-Sports Betting Casino takes privacy matters very seriously and complies with all relevant data protection legislation. Any information you give to Vegas-Sports Betting Casino, or that The Gaming Factory collects as a result of your use of the Vegas-Sports Betting Casino, is only used in accordance with the terms of the company's Privacy Policy.

Do I have a password?
When you register a new account, and before you play for the first time, your new User ID will appear on the screen. You should write down your user ID and keep it in a safe place. You create your own password. The Gaming Factory recommends that you change your password regularly. You can change your password on the CASHIER screen in the Vegas-Sports Betting Casino software. You will use your user ID and password to log-in to any of The Gaming Factory’s sites.

Are the loginID and password case-sensitive?
Yes, they are case-sensitive. VALUED MEMBER is NOT the same as valued member.

What happens if I forget my password?
If you have forgotten your password, please contact Member Services. You will be assigned a new password. When you next log in, you will be able to change the password according to your preference.

REGISTERING, BECOMING A MEMBER AND PLAYING

Is membership at Vegas-Sports Betting Casino free?
Yes, membership at Vegas-Sports Betting Casino is free.

Is there a minimum age limit on membership of Vegas-Sports Betting Casino?
Anyone who wishes to install the Vegas-Sports Betting Casino software and play Vegas-Sports Betting Casino games on Vegas-Sports Betting Casino must be at least 18 years old. You will be asked to confirm that you are over 18 years old.

How do I become a member?
You become a Member when you have completed the registration process for the “Downloadable” or “Instant Play” Vegas-Sports Betting Casino. Vegas-Sports Betting Casino Members can choose to “Play for Real Money” or “Play for Fun.” All Members should expect the finest customer service from our Member Services Team.

Will the information I provide remain confidential?
Vegas-Sports Betting Casino complies with data protection legislation, which is designed to protect consumers’ privacy. For more information see our Privacy Policy.

PLAYING FOR FUN AND PLAYING FOR REAL

Can I play the Vegas-Sports Betting Casino games without staking any money?
Yes, choose “Play for Fun” after logging in to the Vegas-Sports Betting Casino.

How do I play with real money at the Vegas-Sports Betting Casino (playing for real)?
After registering for membership (“Downloadable” or “Instant Play”) you will be asked to “Play for Real” or “Play for Fun.” Choose: “Play for Real” you will need to purchase Vegas-Sports Betting Casino chips from within the Vegas-Sports Betting Casino “CASHIER.”

Are there minimum and maximum stakes on the Vegas-Sports Betting Casino games?
Yes. The minimum stake on any game is $0.25 (available on the slot machines).

Blackjack (two tables)
Minimum: $5 Maximum: $100
Roulette
Minimum: $5 Maximum: $500 (PER NUMBER)
-Minimum position inside $1
-Maximum position inside $100
Baccarat
Minimum: $5 Maximum: $100
Pai Gow
Minimum: $5 Maximum: $100
Slots
Minimum: $0.25 Maximum: $5
Craps
Minimum: $5 Maximum: $500
Video Poker
Minimum: $0.25 Maximum: $5
Keno:
Minimum: $1 Maximum: $10

YOUR Vegas-Sports Betting Casino ACCOUNT, MAKING DEPOSITS & BUYING Vegas-Sports Betting Casino CHIPS

How do I open a Vegas-Sports Betting Casino account?
You open a Vegas-Sports Betting Casino account when you launch the Vegas-Sports Betting Casino software and register. It is only when you opt to play for real money that you need to supply of your PayPal Personal Account details.

Where do I go to manage my account?
Manage your account from the “CASHIER” section in the Vegas-Sports Betting Casino.

Which credit cards does Vegas-Sports Betting Casino accept?
All Credit Card transactions through your PayPal account. For more information, visit www.paypal.com.

Which currencies does Vegas-Sports Betting Casino accept?
The Vegas-Sports Betting Casino accepts most major currencies. The Vegas-Sports Betting Casino operates in US Dollars. Winning members will be responsible for any currency conversion fees.

How do I buy Vegas-Sports Betting Casino chips?
After Logging in, go to the “CASHIER” section of the Vegas-Sports Betting Casino. For step-by-step instruction for depositing by PayPayl Personal Account, please click HERE

What is the minimum sum I can spend on Vegas-Sports Betting Casino chips?
Minimum deposit is $25 dollars.

Is there a limit on how much I can spend?
Depending on your credit card/debit card limit you can buy as many chips as you like, but Vegas-Sports Betting Casino applies a transaction limit of $1500 per card per week or $700 per day.

How do I use chips to play the games?
You use chips to play all the Vegas-Sports Betting Casino games on Vegas-Sports Betting Casino. Bets are placed using chips equal to the required amount/wager. You can check your account balance at the bottom of the Vegas-Sports Betting Casino screen.

How do I know how much I have spent?
Your account balance appears constantly at the bottom of the screen when you are playing at the Vegas-Sports Betting Casino. You can also check your transaction history by clicking the “View Transaction History” button from the CASHIER screen.

Can I leave chips in my account?
Yes, you may leave them in your account for the next time you play.

CASH-INS/CASH-OUTS

How do I cash-in my winnings?
You cash-in your winnings simply by contacting the Members Services Department by email: support@vegas-sportsbetting.com
You will have the following options:
OPTION 1- Request a check to be sent to you via regular mail, free of charge.
OPTION 2- Request a check to be delivered by Federal Express. A charge of $30 will be made for this service and deducted from your winnings.
OPTION 3- You can make an electronic withdrawal using you PayPal Personal Account from the “CASHIER” section of the Vegas-Sports Betting Casino.
PLEASE NOTE:
* The minimum cash-in is $30.
* There is a cash-in limit of $2000 per day.
* Payments will only be made in US dollars.
* To protect your security a number of verifications are carried out when a cash-in request is made. It is possible that you will receive an email requesting additional identification material, in which case you may have to supply the following by fax: a copy of both sides of credit card, a utility bill or driver's license (carrying the address you have registered with Vegas-Sports Betting Casino), acknowledgements of charges made to the card over the past 6 months.

'What is the minimum sum I can cash-in?1">
The minimum cash-in is $30.

What happens if I change my mind regarding a cash-in request?
You may reverse your cash-in request, providing you do so within 24 hours of making the initial request. Please note that you can only cancel a cash-in for the amount you originally requested.

Is there a limit on how much I can cash-in?
You can cash-in up to $2000 per day.

Help: support@vegas-sportsbetting.com

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